Deleting your DropCard account
You can delete your DropCard account and everything associated with it in two ways.
In the app (fastest)
Open the menu, go to Settings, and choose Delete My Account under Account. You'll be asked to re-authenticate and type DELETE to confirm — this starts deleting your account and data straight away.
By email
If you don't have the app installed, or can't sign in, request deletion by email instead. You don't need to be signed in to make the request.
Send the request from the email address you signed in with, so we can match it to your account. If you can't, tell us the address you used and we'll verify it another way before deleting anything.
What gets deleted
- Your account and your sign-in link to Apple, Google, Microsoft, or email and password
- Your business card, including photos and company logos
- Your private notes on saved contacts
- Your connections
- Any AI Voice Intro (spoken introduction) data
What we can't delete
Cards already saved to someone's phone. When someone saves your card to their phone's contacts, that's a copy on their device — it belongs to them, and we have no way to reach it. Deleting your DropCard account stops your card being shared or viewed again, but it can't remove a contact entry already sitting in someone's address book. The same is true in reverse for cards you've saved.
Some minimal technical records — such as email delivery logs — may persist briefly afterward for security purposes, and are never used for any other purpose.
How long it takes
Deleting from the app starts right away. If you email us instead, we'll confirm your request by email and complete the deletion within 90 days.